Feedback 2.0 : Keep your customers happy
Feedback2.0 ( http://www.feedback20.com ) is a hosted software service, sold brandless to companies, which eases and organizes communication between a company and its customers. Feedback2.0 allows businesses to collect any kind of feedback (ie. suggestions, remarks, questions, …) on their product / services, so they can improve customer satisfaction. Feedback2.0 is a powerful tool for enterprise willing to communicate trust, to differenciate from competitors and animate their user community.
Internet users now have a way to express directly their expectations about products and services, and to contribute to product innovation. A special version for Organizations is also available.
Feedback2.0 will be sold as two separate offers, a Feedback2.0 Starter, that you will be able to order and activate from this site, is targeted to DYI - Do It Yourself - businesses that have internal capacities and FeedBack2.0 Premium, is the right answer for businesses that need technical or marketing services, and will be sold on a business case basis.